Delivery Time frame: Product will be dispatched in 2-3 days after receiving the full payment. (In Stock Products)

Out of stock and custom orders time frame: 8 - 12 weeks

You will receive a notification once the product is packed & ready for shipment.

Email notification & update will be provided regarding delivery of the product.

Shipping timeframe may exceed due to delivery partners workload. Rest assured 96% of our customers receive their orders within the given timeframe.

Our warranty covers replacement parts of the product delivered to you only. Our warranty does not cover for damage caused by normal wear and tear, accidents, misuse, lack of maintenance or damage caused as a result of incorrect assembly.

We do respect and care for every one of our customer. In case you receive the product damaged or it seems different from what you ordered, we will provide you with all of the available solutions which will certainly lead to a satisfactory outcome. Photos of the package must be taken before opening for proof. In case the photos are not provided, we will not be in a position to offer any resolution. Please email the photos and write your concern at info@carportsandoutdoors.com.au

Change of Mind returns: Sorry, we do not accept returns. Please take your time and do reserch before making an order.

For any questions or assistance, reach out to our Customer Support Team at info@carportsandoutdoors.com.au, please mention your order number in the subject line.

Your satisfaction is our priority at Carports and Outdoors.

Warranty Cover: Our warranty covers replacement parts of the product delivered to you only. Our warranty does not cover for damage caused by normal wear and tear, accidents, misuse, lack of maintenance or damage caused as a result of incorrect assembly.